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computer question

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k900
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computer question

Postby k900 » Sat Mar 27, 2010 2:44 am

can someone tell me what's going on here?
the hard drive on my computer failed a few weeks ago.
it was under guarantee so i sent it back to get a new hard drive.
the other day windows stopped working so i restored it to an earlier point.
since then everything is working ok but there is writing in the corner saying, this copy of windows is not genuine. also a box keeps popping up telling me to activate windows and to enter key to do so.
i've entered the key but it doesn't match.
so i'm guessing there's a fake windows on my computer since the hard drive was replaced.
any suggestions how to sort this out?

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Dan
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Location: Dublin

Re: computer question

Postby Dan » Sat Mar 27, 2010 2:59 am

when they sent you a new hard drive was it a blank new hard drive, or did they re-install windows on it for you?

k900
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Posts: 412
Joined: Sat Apr 04, 2009 5:51 am
Location: east cork

Re: computer question

Postby k900 » Sat Mar 27, 2010 8:16 am

i took it back to the shop where i bought it.
it's a computer shop, they also do repairs.
the guy in the shop told me when i took it back that he would get on to HP about it.
i presume HP sent a new hard drive but who would install windows, HP or repair shop? i don't know.

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Dan
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Location: Dublin

Re: computer question

Postby Dan » Sat Mar 27, 2010 10:32 am

back up any of your files and bring it back, someone along the line installed a dodgy copy of windows, will eventually stop working for you

k900
Tezza Fanatic!
Posts: 412
Joined: Sat Apr 04, 2009 5:51 am
Location: east cork

Re: computer question

Postby k900 » Sat Mar 27, 2010 2:23 pm

got it sorted dan. went back to guy in shop and he gave me a disk with windows on it.
just finished reinstalling it and everything is working ok :D :D


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